• What does Colorstrends do?

What can you find on Colorstrends?
Colorstrends.com is the best online store for Juicy Couture products. You may find more than 350 Juicy Couture handbags in different styles and colors here, including Juicy Couture daydreamer tote bags, Juicy Couture baby fluffy bags, Juicy bowler bags, Juicy Couture pet/dog carriers, velour laptop cases, backpacks and so on.
Colorstrends.com is also a great shopping heaven for Juicy Couture charms. More than 200 different charms are on sale. New charms are produced every month to keep our Juicy charms always the latest. Retired and rare Juicy charms can also be found here for the same cheap price.
A wide range of Tiffany & Co jewelries is also provided, including Tiffany rings, Tiffany earrings, Tiffany bracelets, Tiffany necklaces and so on. They are made of real 925 sterling silver, and come with full gift packages.
Quality comes first!
We guarantee that our Juicy Couture products and Tiffany & Co jewelries are of the best quality you can ever find. They have the same color, design and feeling with the original ones.
We are very proud of our great flawless products and 99% of customers are very happy with our products according to our experience for years. All our items will be covered by our 7 days free hassle return policy, so shop with confidence!
Your feeling is the most important!
If you need any help, please email to: Sales@colorstrends.com
All emails will be replied within 12 hours on business days. Your satisfaction is the most important!

Our business time:
Our business time: 5 pm. To 10 am. (Next day) US time;

1 am. To 3 pm. UK time

9 am. To 11 pm. Beijing time

• How to order?

1. Choose the products you want, and click "add to cart"
2. Fill your shipping address info, email address, comments and submit your order.
3. Choose payment method. You may choose to pay by paypal, which is very fast and easy. If you choose payment by Western Union, Bank transfer or MoneyGram, we will be waiting for your payment info. Please contact us if you would like to pay by Credit card.
4. We only process and ship your order after your payment arrives. Your order will be canceled if payment is not made within 7 business days after you submit your order.

If you have any questions, please feel free to email us at the following addres: Sales@colorstrends.com . All emails will be replied within 12 hours on business days.

• What's the Return and Exchange Policy?

Return is allowed for any reason
Return is allowed for any reason. We only sell best quality products which deserve more than what you pay. If you are not satisfied with what you get, please contact us in 7 days after you receive the products.
Please keep the items in original condition for resale. A refund will be given as soon as we receive the products. Customers need to pay the shipping cost for the package back to us. No shipping cost will be refund.
Exchange policy:
You may exchange the products in 7 days after you receive the package. You will need to keep the products in original condition. You will need to pay the shipping cost for the package back to us and the shipping cost for the new products to be shipped.
If you have any questions, please feel free to email us at the following addres: Sales@colorstrends.com . All emails will be replied within 12 hours on business days.

• What's the wholesale & dropshipping Policy?

Wholesale Policy:
We provide discount for big orders.
If your order is over $500, or you ordered more than 20 items, please contact us to get a discount.
Wholesale dealer may email us for ask for the wholesale price list.
Drop shipping Policy:
We provide drop shipping service for free:

You may use our pictures on your website after our permission. We will ship for you when an item is sold. We ship worldwide by EMS Shipping Service, which usually takes 4 to 8 days.
If you have any questions, please feel free to email us at the following addres: Sales@colorstrends.com . All emails will be replied within 12 hours on business days.

• What's the Privacy Policy?

To help us achieve our goal of providing the highest quality products and services, we use information from our interactions with you and other customers, as well as from other parties. Because we respect your privacy, we have implemented procedures to ensure that your personal information is handled in a safe, secure, and responsible manner.

To better protect your privacy the following notice explains the information we collect, how it is used, how it is safeguarded, and how to contact us if you have any concerns.

THE IINFORMATION WE COLLECT

Your information is only collected when you shop with us. The following information will be collected when you shop with us:

1. Your email address; 2. Your shipping address, including your phone number.

HOW WE USE THE INFORMATION WE COLLECT

We use the information we collect for various purposes, including:

1. to complete your purchase transactions;

2. to provide the services you request;

3. to send you our catalogs and other offerings by mail;

4. to keep you informed about the status of your orders;

5. to identify your product and service preferences, so we can notify you of new or additional products, services, and promotions that might be of interest to you;

6. to notify you of product recalls or provide other information concerning products you have purchased;

7. to improve our merchandise selections, customer service, and overall shopping experience.

You may request to stop receiving our information at any time. To stop receiving information, please simply send an e-mail request to: Sales@colorstrends.com

• How do I pay for my order?

You may pay for your order via any of the methods below:

1. Paypal.
Payment by Paypal is preferred. Payment by Paypal is safe, easy and fast. For more info, please click here: www.paypal.com
2. Western Union.
You may transfer the payment to our designated address at any Western Union counter for your convenience. If it's not convenient for you to visit any Western Union Counter, you may also choose to pay online by Western Union with your credit card. You just need to register a Western Union account. For more info, please visit here: www.westernunion.com
3. MoneyGram.
You may transfer the payment to our designated address at any MoneyGram counter for your convenience. If it's not convenient for you to visit any MoneyGram Counter, you may also choose to pay online by Western Union by your credit card. You just need to register a Western Union account. For more info, please visit here: www.moneygram.com
4. Bank transfer.
You will need to go to any branch of the designated bank and transfer the money to our designated account.
5. Credit card.
If you would like to pay by credit card, we will need to send a request to any of your email address for you to make the payment. You don??t need to give us your credit card info, so it's quite safe.
You may also choose to pay by Western Union, or MoneyGram online with your credit card.

• Questions about shipping.

We ship worldwide. Usually we will ship within 1 to 3 business days after your payment arrives.

EMS/USPS
How long does it take?
Shipping by EMS or USPS usually takes 4 to 8 days.
What's the shipping cost?
The shipping cost is charged by the weight of your package. The shipping cost for the first 0.5KG weight is $12, $7 is added every 0.5KG weight is added.
How do I track my package?
If you are from US, we suggest that you choose USPS as the shipping method, which provides a tracking number. Customers from US may track here: www.usps.com
For customers from other countries, we suggest that you choose EMS, Worldwide Express Mail Service. Tracking number is provided. Please click here to track: http://www.ems.com.cn/english-main.jsp? You may also click here, http://www.ems.com.cn/jsp/track/ttq/e-cha-xun-lian-jie.html, to find the tracking link of your own country.
Air Post
For countries which EMS can't reach, we may ship by air post, which usually takes 2 weeks and no tracking number is provided. We may provide the Customs Number so that you can try to call your local Post Station to check the status of your package.
If you have any questions, please feel free to email us at the following addres: Sales@colorstrends.com . All emails will be replied within 12 hours on business days.